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Nakia Blackshear is currently employed as a Customer Service Representative at Colossus. Prior to this, they were an Account Manager at Banks. Before that, they worked as a Manager at United Collection Bureau Inc. from 2012 to 2021. In this role, they worked with a range of clients such as Chase, Citi bank, Pennsylvania state employee credit union etc. in collecting third party debt. They also provided assistance with variety of services client satisfaction goals, transactions, complaints and information request.

Nakia Blackshear attended Concorde Career Institute-Miramar from 2010 to 2011 and obtained a Medical Billing and Coding Specialist Diploma and a Diploma in Medical Insurance Specialist/Medical Biller.