Lydia Munoz is an experienced professional in the benefits and claims sector, currently serving as a Voluntary Benefits Claims Specialist at Colonial Life since July 2023 and as an Associate VB Claims Specialist at Unum since October 2022. Previous roles include Bilingual Customer Benefit Advisor and Customer Service Representative at Colonial Life, and various positions at BlueCross BlueShield of South Carolina, including Providers Service Representative and Customer Service Advocate. Lydia has a strong background in medical billing from Pricewaterhouse Coopers VBOA and has worked in customer service within Medicare lines and home health services. Lydia holds an Associate of Arts degree in Health Care Administration from the University of Phoenix and is currently pursuing a Bachelor of Arts in Law at Penn State University.
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