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Jean Paul Serrano is a skilled professional with diverse experience in claims adjustment, logistics coordination, and emergency management. Currently serving as a Flood Adjuster at Colonial Claims since May 2020, Jean Paul specializes in assisting NFIP insurance holders with their claims using Xactimate software. Prior roles include Logistic Coordinator & Gear Specialist at Meridian Bird Removal, where responsibilities encompassed coordinating nationwide service logistics and equipment rentals, as well as serving as a Bird Removal Technician. Jean Paul's experience also includes a temporary role as an Emergency Management Specialist with FEMA, providing disaster recovery support, and serving as a Security Officer at Hyatt Regency. Jean Paul's military background includes eight years as a Gunner's Mate in the US Navy, where specialized training in weapons operation and logistics was obtained. Educationally, Jean Paul is pursuing a Bachelor's degree in Cybersecurity at the University of Maryland Global Campus and holds an Associate's degree in Horticultural Science from Valencia College.