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Daniel Berky is an experienced professional in the insurance industry, currently serving as Workforce Manager at Liberty Mutual Insurance since 2004. In this role, Daniel manages a cross-functional team supporting call centers, overseeing staffing, scheduling, and call forecasting for over 600 Sales Agents. Daniel has successfully expanded call center operations, implemented a performance-based compensation plan, and maintained compliance with regulatory requirements. Prior to this, Daniel held the position of Underwriting Team Manager at Liberty Mutual, where responsibilities included staff management and data analysis to enhance underwriting processes. Earlier experience includes a Senior Underwriting Specialist role at Prudential Financial, where Daniel focused on underwriting guidelines and competitive analysis. Daniel holds an MBA from the University of Phoenix and a BS in Finance from Arizona State University.