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Mario Fabbrocini is a seasoned professional in customer success management, currently serving as the Customer Success Manager at CoinsPaid since September 2022. With previous experience at Finom, where responsibilities included managing customer relations and driving customer satisfaction, Mario also contributed to developing customer success management processes. Prior roles include Sales Development Specialist at Sensorfact and Account Manager at TeamSystem, demonstrating a strong background in sales and marketing strategies. Educational qualifications include a Master's degree in Marketing from IPE Business School and a Laurea Magistrale in Business Administration from the University of Naples ‘Parthenope’, along with further studies in Project Management through an Erasmus program.