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Zack Atkinson is a Senior DevOps Engineer at Sprinklr, with experience in developing infrastructure at scale across AWS, Azure, and GCP since December 2020. Expertise includes Kubernetes, SSL keystore and certificate management, Jenkins for build and deployment pipelines, and cloud services management. Previously, Zack served as a Site Reliability Engineer at Karros Technologies from January 2019 to December 2020, implementing DevOps practices and acting as a subject matter expert. Prior experience includes working as a Teradata DBA and Big Data specialist at General Motors from January 2014 to January 2019 and a Computer Technician at IT Help Centeral from June 2009 to August 2010. Zack holds a Bachelor of Science in Computer Science from Texas Tech University, awarded in 2013.