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Omar Vintro currently serves as the Head of IT at Cognizant Netcentric, with previous roles including IT Service Manager and Support Engineer. Prior experience encompasses a tenure at Webhelp as Technical Team Lead for Google Workspace, where responsibilities included managing a team of Technical Support Engineers and ensuring quality through monitoring KPIs and SLAs. Omar also worked as a Technical Support Engineer specializing in Gmail, providing exceptional support to prestigious Google Workspace customers and advising on best practices. Omar holds a degree in Computer Engineering from Universitat Oberta de Catalunya.