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Isaac Cherry is a Customer Success Engineer at Code Climate since May 2022, specializing in SaaS solutions. Key achievements include guiding customers in configuring metrics and permissions, resulting in a over 20% reduction in support tickets, and writing scripts to enhance onboarding processes for major clients. Prior experience includes roles at Korilla BBQ, By Suzette, OTG Management, V Burger, and Ovenly, where skills in customer service, food preparation, and transaction processing were honed, consistently contributing to increased customer satisfaction and operational efficiency. Isaac Cherry completed education at Merit America from July 2021 to March 2022.