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Joaquin Haskell is a seasoned professional in customer success and technical solutions, currently serving as Manager of Customer Success for the West and Central US at Cockroach Labs since April 2021, where recognition as CSM of the Year for 2022-2023 was achieved. Prior experience includes significant roles at Smarsh, where Joaquin led a multimillion-dollar project portfolio as Key Account Director, and served as Senior Project/Program Manager overseeing a comprehensive cloud-based archiving system for a top global bank. Joaquin held senior managerial positions at ABBYY and SugarCRM, specializing in consulting engineering and global alliances. A proven leader in sales engineering at Kofax and IBM, Joaquin possesses a robust foundation in both technical and customer-facing roles across various high-profile organizations. Joaquin earned Bachelor's degrees in Molecular and Cellular Biology and Astrophysics from the University of California, Berkeley.