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Jeff Troutman has a diverse work experience, starting from 1998 as an Aquatics Director at Boy Scouts of America. In 2003, they worked as a Helpdesk Analyst Co-op at Bosch Security Systems. From 2005 to 2018, Jeff worked at COCC, where they held multiple roles such as Security Specialist, Sr. Security Specialist, Security Supervisor, Security Manager, Client Services Manager - Advanced Banking Group, Assistant Vice President, and Vice President of Client Services. Throughout their roles at COCC, Jeff was responsible for managing information security operations, overseeing the hosting and customer support of an Internet Banking solution, and leading various financial institution conversions and online banking projects.

Jeff Troutman completed their Bachelor's degree in Applied Networking and Systems Administration from the Rochester Institute of Technology in the years 2000 to 2005. Subsequently, they pursued further education and obtained an MBA with a specialization in Finance from the University of Connecticut School of Business from 2009 to 2012.