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Carmen Lane is a seasoned professional in client services and employee benefits with extensive experience at Apex Benefits since October 2012, currently serving as Client Services Project Coordinator and managing user support for Maxwell Health. Previously held roles include Senior Account Service Representative/Maxwell Health Advisor and Sales Coordinator, where responsibilities involved sales support, agency development, and process collaboration. Carmen's background encompasses marketing and benefits specialization at Conner Insurance and FirstPerson, as well as a long tenure at Principal Financial Group as an Account Coordinator in Sales & Service, effectively connecting with clients and brokers. Carmen holds educational credentials from Whitney M. Young.