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Jordan Cooper is a Systems Analyst at CNSI since April 2022, with prior experience as a Technical Business Analyst at Conduent from August 2018 to April 2022, where the focus was on system configuration for a Customer Relationship Management (CRM) web tool. Previous roles included App Dev & Support Engineer I at Conduent, providing IT application support for the Wyoming Medicaid Management Information System, which involved upgrading reference manuals, enhancing system components, resolving issues during system failures, and utilizing coding for testing technical issues. Jordan Cooper holds a Bachelor of Science in Computer Science from the University of Wyoming, completed in 2018.