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Kevin Chan has a wealth of work experience, beginning in 2013 when they were a Software Engineer at Taxware, A Sovos Compliance Company. In 2015, they joined Accenture as an Application Development Analyst and was promoted to Application Development Senior Analyst. In 2017, they moved to Deloitte Digital as a Studio Staff (Consultant), and was later promoted to Studio Senior (Senior Consultant). In 2019, they joined Slalom as a Consultant. In 2020, they were a Senior Salesforce Developer at Amazon, a Lead Salesforce Engineer and Senior Salesforce Engineer at Fission Labs, and a Salesforce Technical Architect - Client Services at Cloud Peritus.

Kevin Chan obtained a Bachelor's degree in Information Technology from UMass Boston in 2012. Since then, they have obtained numerous certifications from Salesforce, including Salesforce Certified Education Cloud Consultant (2022), Salesforce Certified User Experience Designer (2022), Salesforce Certified Einstein Analytics and Discovery Consultant (2019), Salesforce Certified Nonprofit Cloud Consultant (2019), Salesforce Certified Community Cloud Consultant (2019), Salesforce Certified Field Service Lightning Consultant (2019), Salesforce Certified Marketing Cloud Email Specialist (2019), Salesforce Certified Identity and Access Management Designer (2019), Salesforce Certified System Architect (2019), Salesforce Certified Advanced Administrator (2019), Salesforce Certified Service Cloud Consultant (2018), Salesforce Certified Application Architect (2018), Salesforce Certified Data Architecture & Management Designer (2018), Salesforce Certified Sharing and Visibility Designer (2018), Salesforce Certified Platform Developer II (2018), Salesforce Certified Mobile Solutions Architecture Designer (2017), Salesforce Certified Development Lifecycle & Deployment Designer (2017), Salesforce Certified Integration Architecture Designer (2017), Salesforce Certified Sales Cloud Consultant (2017), and Salesforce Certified Platform Developer I (2017).