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Ilian Dimitrov has a diverse technical background with extensive experience in support and DevOps roles. Currently serving as a Technical Support Specialist/DevOps at Cloudian Inc since July 2021, Ilian previously held the position of Senior Software Support Engineer Tier 2 at Sixty K Ltd, where complex technical issues in the LivePerson AI chatbot platform were diagnosed and resolved. Prior experience includes working as a Microsoft Dynamics 365 Software Support Engineer at Tek Experts and providing Service Desk IT Support at Coca-Cola Hellenic Bottling Company. Ilian began the professional journey with internships focused on Linux system administration and hardware configuration, gaining valuable skills in server management and technical troubleshooting.