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Mary Kay Moss is an accomplished professional with extensive experience in customer success and relationship management across various technology companies. Currently a Premium Customer Success Manager at DigiCert, Inc. since May 2013, Mary Kay serves as a key link between customers and the organization, engaging with stakeholders from executive to engineering levels. Previously, Mary Kay worked at Symantec as a Senior Principal and Platinum Customer Success Manager, focusing on aligning customer business goals with company solutions. Earlier experience includes roles at Novell, where Mary Kay managed client relations in the public sector, and owned MK Moss & Associates, providing sales and marketing consulting. Additional roles encompass positions at Sunset Direct and Divine, Inc., where Mary Kay emphasized operational excellence and CRM strategies. Mary Kay holds a degree from Elmhurst University.