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James Crocker has an extensive background in solutions engineering and technical support, with experience at companies such as Cloudflare, Citrix Systems, and Eli Lilly & Co. James has held various leadership roles within these organizations and has a strong technical foundation in areas such as network and security products, SAP Basis analysis, UNIX systems administration, and business communication systems. James has a degree in BSc (Hons.) in Business Communication Systems from Bournemouth University.