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Wardah Peplouw is an experienced professional in service delivery and project management, currently serving as Service Delivery Manager and Customer Success Manager at Cloud Direct since September 2022. Prior to this role, Wardah worked at Dark Fibre Africa for a decade, holding positions such as Project Coordinator, Senior Sales Coordinator, Network Project Administrator, and Wayleave Administrator, where responsibilities included managing project activities, ensuring client satisfaction, and facilitating communication among stakeholders. Wardah's earlier experience includes positions as Executive Assistant and HR Assistant at Village and Life. A graduate of Commercial Business College with a Diploma in Business Management, Wardah has demonstrated expertise in client relationship management, project execution, and operational efficiency throughout a diverse career.