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As an expert in understanding the essence of what’s important to a business’ customers and achieving its goals, Sue uses this to develop end-to-end user-centric design and strategies to achieve competitive advantage and drive growth. Whether it’s for a renowned nationwide children’s hospital, service focused startup, or smart home IoT hardware/software product company, Sue’s design mantra is Listen. Get to Why. Test. Iterate. Starting with a Bachelor of Music from The Juilliard School and a Graphic Design certificate from Columbus State Community College, Sue has built an exciting career doing work that she loves for the last 17 years. Outside of work, you can find her recharging her batteries by connecting with friends and family, cooking, and enjoying the great outdoors.