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Juan Carlos R. Blanco

Senior Technical Support Specialist - Remote at ClickDimensions

Juan Carlos R. Blanco has a diverse work experience spanning different industries. Juan Carlos worked as a Senior Technical Support Specialist at ClickDimensions, where they provided excellent technical support and resolved issues related to the ClickDimensions solution within the Dynamics 365 platform. Juan Carlos also worked as a Google Social Media Specialist and Google Localization Services Manager at Voxpro, where they managed Google's social media accounts and was responsible for localizing their services. Additionally, Juan worked as a Google Cloud Technical Support Specialist Tier 2, providing multilingual technical support. Prior to that, they worked as a Localization QA Engineer at Apple, where they ensured the quality of localized content. Juan Carlos also worked as a Craftsman Jeweler and Jewelry Designer at Artyor Joyeros Artesanos, and as a Graphic Designer as a freelancer.

Juan Carlos R. Blanco attended Escuela de Arte de Albacete from 2007 to 2012, where they earned a degree in Advertising Graphics with a focus on Graphic Design. In 2014, they enrolled at IES Leonardo DaVinci and completed their studies in 2019, obtaining a Higher Technician of Computer Network System Management degree with a specialization in IT and Systems Administration.

In addition to their formal education, Juan Carlos R. Blanco has also obtained several certifications. In 2014, they received the CCNA Exploration: Network Fundamentals and CCNA Exploration: Routing Protocols and Concepts certifications from Cisco Networking Academy. In 2017, they obtained the Google Cloud Support L10n - Localization certification. In 2018, they earned the Fundamentals of Digital Marketing, Digital Marketing Online Training, Advanced Google Analytics, Digital Sales Certification, Getting Started With Google Analytics 360, Google Analytics for Beginners, and Google Analytics for Power Users certifications from Google. In 2019, they completed the Advanced Troubleshooting: Networking 101 Path certification offered by Google.

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