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Ru B. currently serves as a CRM Business Analyst at Otis Elevator Co., where responsibilities include acting as the primary liaison among stakeholders, solution architects, and the Scrum team throughout the project lifecycle for complex CRM Dynamics services. Previous experience includes an internship at Valyant AI focusing on system testing, data visualization, and natural language processing, as well as working as an ecommerce Business Analyst for an academic project, where efforts included data analysis and marketing strategy development. Ru has also volunteered as an External Communications Manager for Project Management Without Borders, overseeing marketing strategies, and held a Business Analyst role at Pactic Media Concepts Pvt Ltd, where data analysis and campaign strategies led to significant financial success. Ru B. holds a Master's degree in Management Information Systems with a focus on Business and Technology Innovation from the University of Colorado Denver.