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Fiona McDonald has extensive experience in operations and business development, currently serving as the Operations Services Manager at Clear Voice Interpreting Services since January 2021. Prior to this role, Fiona held the position of Business Development Manager at Ashford Instrumentation Ltd, where responsibilities included database management, customer outreach, and exploring new business opportunities. Fiona also has a background as an Account Manager at Utilitas Solutions Ltd, where efforts focused on energy and waste savings, and as a Mobile Comms Manager at Advanced, overseeing a team and enhancing customer service operations. Earlier career roles included Office Manager at HCL Energy, Personal Assistant to a retired producer, Sales Support Administrator at Keane Graphic Products, Assistant Manager at Britannia Building Society, and Cashier at Nationwide Building Society. Fiona's educational background includes 6 O'levels from Highworth Grammar School.