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Melanie Soler is an accomplished professional in customer success and internal communications, currently serving as the Manager of Customer Success at Clear Edge Filtration since January 2024. Melanie has over 18 years of experience across various roles at SHL, including Internal Communications Specialist, where effective organizational communication was enhanced through the creation of internal news articles and multimedia content using tools like Canva and Camtasia. Previous positions held at SHL included Product Enablement Specialist, Sr. Customer First Manager, and Customer Success Manager, showcasing a strong focus on customer satisfaction, relationship building, and product support. Prior roles at Canon Business Solutions and Wolters Kluwer contributed to a solid foundation in account management and technical support. Melanie holds a Bachelor’s degree in Computer Science from St. Cloud State University and an Associate of Arts degree from Hibbing Community College.