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Mark Anderson is currently an Assembly Technician at Clear Comfort, and was previously the Head of Consumer Experience and Complaints at JLT Employee Benefits from October 2016 to May 2021. Before that, they were the Head of Casework Teams at the Financial Ombudsman Service from November 2003 to October 2016. Mark has dedicated their career to helping others and ensuring their satisfaction, first in the financial sector and then in employee benefits. Mark is a skilled leader and problem-solver, with a deep commitment to excellent customer service. Mark is an asset to any team, and always puts the needs of others first.

Mark Anderson has completed a CMI Level 5 Certificate in Management and Leadership from the Chartered Management Institute. This certificate is in the field of leadership and management.

Mark Anderson reports to Steven Berens, President & CEO. Some of their coworkers include Corrick Murray - Production Technician, Jessica Werner - Lead Account Manager, and Zach Morris - Customer Success Director.