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Adam Ball is a skilled Solution Support Engineer at Clear Arch Health since January 2022, where responsibilities include leading projects related to FDA-regulated product complaints and providing support for data analytics and data warehouse operations. Prior experience includes serving as a Technical Support Specialist at Resideo from November 2018 to January 2022, focusing on tier 3 technical support for telehealth solutions and leading HL7 application development and EHR integration. Adam also worked at Honeywell in a similar technical support role from April 2011 to November 2018. Earlier in their career, Adam was a Senior Technician at Air Therm, where duties involved the installation and maintenance of HVAC systems. Adam holds a Bachelor of Science degree in Computer Science from DeVry University, obtained between 2007 and 2010.