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Carlos Augusto Armas Tapia possesses extensive experience in process optimization and management, currently serving as a Senior Process Optimization professional at Claro Insurance since September 2022. Previously, Carlos worked as a Process Analyst at La Fabril, focusing on process implementation and continuous improvement from October 2021 to August 2022. Additional roles include consulting for processes and safety, as well as serving as a Process Analyst and Safety at Agro Veterinaria Tierra Fertil, where responsibilities included standardizing activities and managing inventories from June 2017 to February 2021. Carlos began their career at Proplant, overseeing production control from September 2014 to July 2016. Academically, Carlos holds a Master's degree in Integrated Management Systems from Universidad Internacional de La Rioja and a Bachelor's degree in Industrial Engineering from Universidad Técnica del Norte.