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Michelle DeBiase is an accomplished Implementation Business Analyst at Clarity Software Solutions, Inc. since October 2018, with a robust background in service delivery and business operations. Prior roles include Service Delivery Team Lead at Tangoe, where Michelle established and maintained partner relationships and defined service processes. As a Service Delivery Analyst at Tangoe, Michelle delivered technical support and ensured compliance with service agreements. Experience at Computershare involved enhancing operational procedures and serving as an Account Manager to advocate for customer needs. Early career roles at Travelers Life and Annuities included managing client enrollments and handling billing and collections. Michelle holds educational credentials from Johnson & Wales University and West Haven High School.