��������

Glauber Ribeiro dos Santos is an experienced professional with a diverse background in sales, customer service, and administrative roles. Currently serving as a Senior Sales and Customer Service Agent at City Wonders since August 2021, Glauber excels in handling escalations, processing shift requests, and addressing customer inquiries through various communication channels. Prior experience includes roles in customer service at Paddy Power Betfair and Tesco, warehouse operations, event organization at Radisson Blu Royal Hotel, and claims analysis at HDI Seguros. Glauber holds a Bachelor's (Honours) degree in Business Administration and Management from Independent College, along with several qualifications in English Language and Business & Logistics.