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Mustapha KAAKOUA currently serves as an Agent d'Orientation et Gestion de Flux at GROUPE CITY ONE, where responsibilities include coordinating support services and addressing inquiries to enhance passenger-tourist experience. Prior experience includes an internship at WeAct Academy and a role as a Production Operator at Stellantis. Mustapha KAAKOUA holds a Bachelor's degree in English Language and Literature from Université Sidi Mohammed Ben Abdellah-Fès and is pursuing a Master's degree in Culture and Gender Studies at Université ibn Tofail - Kénitra.