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Brian Crawford is a seasoned professional with extensive experience in program management and customer service across various sectors. Currently serving as a Senior Program Manager for the City of Murrieta since April 2016, Brian oversees Capital Improvement Program projects for the Community Services Department, managing all phases from inception to completion. Previously, as a Management Analyst, Brian coordinated complex municipal programs while analyzing policies and services. Prior experience includes a role as Senior Data Analyst at CareFusion, focusing on master customer record centralization, and as Manager of Customer Service at Elsinore Valley Municipal Water District, where Brian led transformative initiatives to enhance customer service. Brian also held the position of Regional Manager for Customer Service at Cingular Wireless, overseeing a large team in a high-volume call center. Educational qualifications include a Bachelor's degree in Political Science and Government from Texas Tech University.