ÂÜÀòÂÒÂ×

Jordan Hooks has a diverse work experience spanning several roles and companies. From 2014 to the present, they have worked at the City of Minneapolis, starting as a Customer Service Agent I and progressing to become a Rental License Operations Analyst. In these roles, they have demonstrated their ability to interpret and implement regulations, train staff, and provide excellent customer service. Prior to their work at the City of Minneapolis, from 2009 to 2014, Jordan worked at CTI, LLC as a Call Center Manager. In this position, they successfully managed a team of call center professionals and handled escalated customer complaints. Overall, Jordan's work experience showcases their expertise in customer service, regulatory compliance, training, and team management.

Jordan Hooks attended Normandale Community College from 2011 to 2012, where they pursued a Bachelor's degree in Business Management. Prior to that, in 2008, they attended Minneapolis College for a short period of time, focusing on General Studies.