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Jennifer Hanway is an experienced Human Resources professional with a comprehensive background in benefits coordination and employee services, currently serving as the Human Resources Benefits Coordinator for the City of Las Cruces since November 2012. Responsibilities include managing FMLA processes, updating insurance carrier systems, and facilitating new hire benefits training. Previous roles include Human Resources Specialist and Training Support Specialist, where Jennifer ensured compliance with policies and provided exceptional customer service. Additional experience in the medical field includes positions as a Patient Account Representative and Billing Representative, reflecting a strong foundation in healthcare administration. Jennifer holds a Bachelor of Business Administration in Human Resources Management from Southern New Hampshire University, earned in 2023.