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Jennifer Henry is an experienced professional with a diverse background in program leadership, client relations, and technical support. Currently serving as a Parks and Recreation Program Leader at the City of Kingsport since August 2016, Jennifer coordinates numerous events annually, ensuring exceptional client satisfaction. Prior to this role, Jennifer held positions at H&R Block as a Tax Professional and Office Manager, where responsibilities included tax preparation and team management. Earlier experience includes technical support at Heartland Payment Systems and security systems administration for Embarq, alongside roles at Charter Communications and Advanced Call Center Technologies. Jennifer holds a Bachelor's Degree in Economics from East Tennessee State University, earning the degree between 2002 and 2014.