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Jordan Petrone is a skilled professional in public safety telecommunications with extensive experience in emergency response and technical support. Since January 2020, Jordan has worked as a Public Safety Telecommunicator for the City of Bridgeport, Connecticut, managing urgent police, fire, and ambulance calls, prioritizing critical information, and coordinating emergency services during disasters. Prior to this role, Jordan served as a Production Operations Analyst and Command Center Specialist at Cotiviti, monitoring application processing and ensuring client satisfaction. Jordan's technical background includes leadership as a Technical Support Team Lead at Cablevision and varied roles in IT support and monitoring at Perimeter Internetworking Corp and Interactive Marketing Corp. Educational qualifications include an Associate of Science in Computer Network Operations from Gibbs College and a High School Diploma in Microcomputer Software Technician from Platt Technical High School.