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Neel P. is an accomplished professional with extensive experience in fraud strategy and cyber security across various organizations. Currently serving as Vice President of Digital Identity Services at Citizens since January 2023, Neel previously held roles at TIAA as Sr. Manager of Fraud Strategy & Governance and at Verizon in multiple positions, including Consultant and Sr. Fraud Analyst in Ecommerce Fraud Strategy. Notable achievements include a $22.7 million reduction in overall wireless fraud loss at Verizon and a successful decommissioning of redundant fraud solutions, resulting in significant cost savings. Neel also has a solid foundation in operational roles, having worked in Network Operations at Verizon Wireless and as a Setup Configuration Analyst at Aon Hewitt. Neel holds a Bachelor's Degree in Management Information Systems from the New Jersey Institute of Technology.