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John Shahbazian is a seasoned marketing professional with extensive experience in strategic communication and brand management. Currently serving as a Senior Marketing Partner at Citizens since December 2021, John collaborates with Growth Strategists to enhance customer communications in Commercial and Business Banking. Previously, John worked as a Communications Consultant at Fidelity Investments, focusing on participant communications and financial education. John held various marketing roles at Sallie Mae from 2011 to 2020, including Director of Brand Management, where responsibilities included managing financial literacy resources. Prior experience also includes serving as Director of Marketing at National Amusements, where John significantly increased market share through integrated marketing programs. John holds a Bachelor's degree in Communications from Boston College.