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Jeevan Lobo possesses extensive experience in IT service management and leadership roles, currently serving as Vice President of Security & Governance at Citi since August 2020. Prior positions include ITSM Head at S&P Global and ITSM Senior Delivery Manager at CR Bard. With a career spanning over two decades, Jeevan has held significant roles at Cognizant Technology Solutions, Behbehani Brothers W.L.L, Accenture Services, Dell, Convergys, e4e Inc, and SHARP Software Development India. Educational qualifications include a Bachelor of Engineering in Electrical and Electronics from Bharathiar University and an MBA in Operations Management from Symbiosis Institute of Management Studies.