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Raymond Valencia has a strong background in digital marketing and customer experience. Raymond is currently working at Cinemark as the Senior Director of Digital Customer Experience. Prior to this, they worked at Interstate Batteries as the Digital Marketing Programs Manager, where they were responsible for the strategy, execution, and measurement of online demand generation and brand awareness initiatives. Before that, they were a Digital Marketing Manager at Intuit, where they developed and executed digital strategies that led to double-digit growth in online sales and revenue. Earlier in their career, Raymond held roles at Hilton Worldwide, ARAMARK Parks and Destinations, Trelleborg, Legris, and Trinity University. Overall, their experience showcases their expertise in driving digital marketing success and enhancing the customer experience.

Raymond Valencia earned a Bachelor's degree in Communication from Trinity University, where they studied from 2002 to 2006. Raymond also holds a Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, obtained in 2020.