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Shandra R. is a seasoned professional with extensive experience in business analysis and systems, currently serving as a Business Analysis Lead Analyst at Cigna since July 2021. Prior roles include Business Systems Analyst at UnitedHealth Group from December 2018 to July 2021 and Data Analyst II at Louisiana Healthcare Connections from June 2017 to December 2018. Shandra also contributed as a Senior Claims Resolution Analyst at Anthem Bluecross & Blueshield between April 2015 and June 2017. Academically, Shandra holds a Master of Business Administration (MBA) in Business Administration and Management from the University of Phoenix and a Bachelor of Science (BS) in Business, Management, Marketing, and Related Support Services from Southern University and Agricultural and Mechanical College at Baton Rouge.