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Jenna Horner began their work experience in 2011 as a Client Relations Project Coordinator at KeyBridge Medical Revenue Management. Jenna then moved on to Nationwide Children's Hospital in 2014, where they worked as an Epic Cadence Application Coordinator. In 2015, they joined OhioHealth Group as a Business Analyst and later became an IS Project Manager.

In 2017, Jenna joined MediGold as a Project Manager II and later transitioned to the role of Manager, Expansion Operations. Jenna ultimately became the Director of Product Management & Business Development at MediGold before leaving in 2022.

Currently, Jenna is the Director of Medicare Advantage Product at Cigna, a position they started in March 2022.

Jenna Horner received their Master of Business Administration with a specialization in Finance from Tiffin University in 2013-2014. Prior to that, they completed their Bachelor of Science in Allied Health Professions, with a focus on Health Sciences and Health Management, at The Ohio State University from 2008 to 2011. In addition to their degrees, Jenna also obtained the certification of Certified ScrumMaster in October 2016, awarded by the Scrum Alliance.