Emily Jackson, holding certifications in CSPO, PSPO, and LSSGB, is a seasoned Senior Agile Product Owner currently employed at Cigna since September 2022. Prior roles include Senior Product Owner at Fynn.io, where Emily enhanced user satisfaction for a senior living software platform, and Technical Product Owner at NextGen Healthcare, focusing on improving patient experiences in ambulatory care. With a comprehensive background in product ownership from companies like Insight Global and Synthio, Emily has successfully led cross-team initiatives, driven system enhancements, and ensured compliance, resulting in significant productivity gains. Emily earned a Bachelor of Science in Commerce and Business Administration with a focus on Management Information Systems from The University of Alabama.
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