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Skylar H. is an experienced IT professional currently serving as an Infrastructure Engineer at CI Azumano Travel since April 2023 and previously worked as an Information Technology Help Desk Technician. At Novonode, Skylar has been a System Administrator since July 2021, providing base-level IT support and troubleshooting technical issues for numerous customers. Prior experience includes roles as a Help Desk Support Technician at Liberty Tax, where strong communication and problem-solving skills were utilized to resolve technical inquiries and enhance customer experience. Skylar also has experience as a Sales Associate at The Home Depot and a Lifeguard at the YMCA. Education includes a Bachelor's degree in Cybersecurity from Old Dominion University, expected in December 2023, and an Associate's degree in Cybersecurity from Tidewater Community College.