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Ellie Grove is a seasoned professional in customer success and account management with a comprehensive background highlighted by roles at companies such as ChurnZero, Virtuous, and Paymerang. Currently serving as a Customer Success Manager at ChurnZero, Ellie has effectively utilized various technologies including Hubspot and ChurnZero. Previous experience includes managing client relationships and driving growth at Accelevents as the Director of Account Management, where Ellie led a newly-formed team and implemented key strategies for customer retention. With a Bachelor of Science in Product Development and Management from Virginia Tech, Ellie Grove has demonstrated expertise in account management, client satisfaction, and operational efficiency across diverse sectors.