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Andreia Frade is an accomplished professional with extensive experience in global support, quality assurance, and operations management. Currently serving as Global Support Director at OutSystems since September 2020, Andreia previously held roles as Global Support Manager and Operations Manager at Fujitsu Portugal from June 2015 to September 2020. Earlier career positions include Quality Assurance Consultant at Opensoft, Quality and Regulatory Affairs Manager at Critical Health S.A., and Delivery and Customer Care Manager at onCaring, among others. Andreia's educational background includes a degree from Instituto Superior Técnico and a postgraduate degree in Market Research and CRM from Universidade Nova de Lisboa.