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Camille Massaro-Menz is a seasoned professional with extensive experience in service operations and client management, currently serving as Vice President and Head of Service Operations at Christie's since September 2014. In this role, Camille oversees operations and strategic planning for client-facing transactional teams across the Americas, managing a budget exceeding $5 million and leading a team of over 50 full-time and temporary employees. Camille’s previous roles at Christie's include Associate Vice President for Post-Sale Services and Post-Sale Services Supervisor, where notable projects included standardizing loss and damage processes and establishing a service recovery program. Camille’s background also includes experience as a Personal Assistant to a high-net-worth family and a solid educational foundation with a Master’s degree in Art Business and a Bachelor’s degree in Art History.