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Stephan Crafford is an Operations Manager at Browns the Diamond Store since September 2023, with prior experience as a Supply Chain Specialist at TecEx between January 2022 and September 2023, and as a Junior Industrial Engineer at 4Xcellence Solutions from January 2020 to January 2022. Stephan holds a BEng in Industrial Engineering from the University of Pretoria (2016-2019) and a BEng Hons in Industrial Engineering from the same institution in 2020. Specializations include optimization, simulation/model building, and data analysis.