Marcus Williams has a diverse work experience spanning over 15 years. Marcus started their career in the US Army as a Fire Support Specialist, where they gained skills in map reading, fire support planning, and radio operations. After leaving the military, Marcus worked as a Retail Sales Consultant at CompUSA, where they provided personalized solutions to customers. Marcus then joined AMCI as a Race Course Safety worker, assisting with event setup and safety measures. Marcus further honed their customer service skills at Telvista Inc., where they provided Verizon DSL customer support. Marcus later worked at Suzy's Surplus as a Customer Service & Shipping Specialist, handling order processing and eBay support. Marcus gained experience in the technology field as an IT Help Desk Analyst at Northrop Grumman Corporation, troubleshooting IT issues for employees. Marcus then served as an IT Support Specialist at Cunningham Lindsey, providing day-to-day computer operations support. Marcus transitioned to the real estate industry as a Real Estate Agent at Ideal Real Estate Group, representing clients in property transactions. Their most recent role was as a Lead Installer & IT Infrastructure Team Member at Chipton-Ross, Inc., where they assisted customers with hardware and software installations. With a proven track record in customer service, IT support, and sales, Marcus brings a comprehensive skill set to any organization.
Marcus Williams attended Texas State Technical College from 2008 to 2012, where they obtained an Associate of Arts and Sciences (AAS) degree in Digital Forensics & Networking Security. In 2013, they attended Champions School of Real Estate and obtained a Real Estate License. In addition to their education, Marcus also holds a certification in Verizon DSL, which was obtained in April 2007 from Verizon.
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