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Glory Ikwuagwu is an experienced Customer Operations Manager at Chipper Cash, overseeing various operational teams including quality assurance, data, and vendor management since July 2021. Prior roles include Quality Assurance Manager at Kuda, where responsibilities included establishing the Customer Experience Quality team, and Quality Assurance Lead at Teleperformance, supervising operational activities for the Quality Assurance Team. Glory's career began at Access Bank Plc, with progressive roles from Customer Support Executive to Quality Control and Improvement Lead. Glory holds an MBA in International/Global Studies from Nexford University and a Bachelor of Science in Environmental Science from Kwame Nkrumah University of Science and Technology.