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Zhipeng (Mark) Miao is an experienced industry research specialist currently working at UnionPay International since October 2021, focusing on payment industry analysis within the Strategy Planning & Member Support Department. Prior experience includes roles as a research analyst at Euromonitor International, where market analysis in the FMCG sector was conducted, and as a client service executive at GfK, specializing in small domestic appliances. Zhipeng also served as an insights analyst at Isentia, focusing on social listening in the TMT industry, and worked as a business analyst at Building Impact, aiding NGO strategy planning. Zhipeng holds a Master’s Degree in Public Administration from Northeastern University, earned between 2014 and 2016.