The Customer Support and Operations team at China Bank is responsible for ensuring a seamless banking experience for customers through effective service delivery and operational efficiency. This team handles customer inquiries, manages account services, oversees branch operations, and supports early collections processes, all while fostering strong relationships between the bank and its clientele. Their efforts are crucial in maintaining customer satisfaction and driving the bank’s retail banking objectives.
Adrian Rosario
Senior Clearing Assistant
Cristian Punzalan
Head, Early Collections And In...
Grace Cruz
Senior Assistant Vice Presiden...
Jade Mireille Chua
Senior Customer Relations Assi...
Karl Cedrick Antalan
Branch Operations Head
Khristine Abogado
Branch Manager
Lara Luzel Espino
Service Fulfillment Officer
Marcelino Cristobal
Branch Manager
Marco Canceran
Branch Manager
P-Jay Cunanan
Manager | Trader