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Cristian Punzalan has a diverse work experience spanning multiple industries. Cristian began their career at Globe Telecom in 2008, where they worked as a Collection Specialist and Agency Coordinator. Cristian then moved on to ANZ in 2016, serving as an Analyst in Risk Reporting & Insights Wholesale. After that, they joined Bank of the Philippine Islands (BPI) in 2017 as a Portfolio Risk Management Officer, focusing on improving portfolio quality and implementing risk policies. Currently, they are working at China Bank PH since 2018, initially as a Collections Officer and then promoted to Head of Early Collections and Inbound. In this role, Cristian manages and mentors a team to ensure efficient execution of collection strategies and compliance with policies and regulations.

Cristian Punzalan has pursued a Bachelor of Science in Business Administration with a specialization in Banking and Finance at Adamson University. Additionally, they attended ICPS, but no further details regarding degrees or fields of study are known.